jieet's Privacy Policy
Learn how your personal information is collected, used, and protected on the jieet platform — with complete transparency.
Introduction & Scope
jieet operates a safe and reliable online gaming platform for players in Bangladesh. Your privacy matters deeply to us. This privacy policy explains how jieet collects, uses, discloses, and protects your personal information through our website, applications, and services.
This policy applies to all jieet services — including our website, mobile version, gaming services, payment processing, and customer support channels. By using our platform, you consent to the terms described in this privacy policy.
This policy applies only to individuals aged 21 or older. jieet does not knowingly collect any information from minors.
What Information We Collect
jieet collects only the information needed to operate our services smoothly and provide you with the best experience. We collect the following types of information:
Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Home address and district
- National ID or passport number (for identity verification)
Financial Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
Gaming Activity Information
- Gaming history and preferences
- Bonus and promotion usage records
- Account login and logout times
- Time spent on the platform and session data
Technical Information
- IP address and device type
- Browser version and operating system
- Cookies and session tokens
- Page visits and navigation patterns
Purpose of Data Collection
jieet uses your information for specific and legitimate purposes. We never use your information without your consent or beyond the purposes listed below.
- Account Management: For registration, login, and account verification.
- Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- Service Improvement: To personalize your experience and improve the quality of the platform.
- Customer Support: To resolve your issues via 24/7 live chat or email.
- Security & Fraud Prevention: To prevent unauthorized access to accounts and protect against fraud.
- Responsible Gaming: To monitor excessive gaming behavior and provide support.
- Communications: To send important account-related notifications.
Data Storage & Security
jieet treats the security of your information as its highest priority. We use industry-standard security measures that protect your data from any unauthorized access, modification, or disclosure.
Technical Security Measures
- SSL Encryption: All data transmissions are encrypted using SSL/TLS protocols.
- Secure Servers: Your information is stored in secure, protected data centers.
- Two-Factor Authentication: An additional layer of security on your account.
- Regular Security Audits: Routine audits to identify and address system vulnerabilities.
Data Retention Period
jieet retains your personal information only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet applicable legal obligations. Financial transaction records are retained for the legally required duration.
Data Sharing Policy
jieet does not sell, rent, or inappropriately share your personal information with third parties. However, information may be shared in the following limited circumstances:
Authorized Third Parties
- Payment Processors: With bKash, Nagad, Rocket, and banking partners to complete transactions.
- Technology Providers: With our technology partners for platform operations.
- Security Services: With specialized agencies for fraud detection and prevention.
Legal Requirements
Where required by a court order, a lawful request from a government authority, or applicable law, jieet may provide the necessary information to the relevant authority. In such cases, we share only the specific information that has been requested.
Cookies & Tracking Technologies
The jieet website uses cookies and similar tracking technologies. These help us improve your browsing experience and ensure the platform functions correctly.
Types of Cookies
- Essential Cookies: Required to maintain login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand how the platform is used — fully anonymized.
You can manage cookies from your browser settings. Please note that disabling certain essential cookies may affect the platform's functionality.
Your Rights & Controls
jieet believes you should have full control over your personal information. You have the following rights on our platform:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to limit the processing of your information in certain circumstances.
- Right to Opt Out of Marketing: The right to opt out of promotional communications.
- Right to Close Account: The right to request account closure at any time.
To exercise these rights, contact us directly. We will process your request as quickly as possible.
Protection of Minors
jieet strictly enforces a 21+ age policy. Our platform is intended solely for individuals aged 21 or older and we do not knowingly collect any information from minors.
Age is verified at the time of registration. If we find that a user is under 21, their account will be closed immediately and all associated information will be deleted.
If a parent or guardian believes their child is using jieet without authorization, please contact us.
Policy Changes
jieet may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through a clear notice on the platform.
Continued use of the platform after any changes means you have accepted the updated policy. We therefore recommend reviewing this page regularly.
Previous versions of the policy may be provided upon request. Please contact our support team in that case.
International Data Transfers
jieet's operations are primarily centered in Bangladesh. However, our technology infrastructure may run on international servers. If your information is transferred to another country, we ensure that appropriate protections are maintained for your data in that country.
For international data transfers, we use standard contractual clauses and other legally recognized mechanisms to ensure the highest level of protection for your information.
Contact & Complaints Resolution
If you have any questions, concerns, or complaints about this privacy policy, we are always ready to speak with you. Our dedicated privacy team handles your requests promptly and effectively.
Live Chat: 24/7 direct chat support
Email: [email protected]
Language: Support available in Bengali and English
We take every complaint seriously and make every effort to ensure a satisfactory resolution. The security of your personal information is jieet's responsibility, and we are always committed to fulfilling that responsibility.